Vinylize Wrap Manager Privacy Policy

This Privacy Policy applies specifically to Vinylize Wrap Manager, the business management application developed and operated by Vinylize Wraps (Chilliwack, British Columbia, Canada).

It does not apply to the Vinylize Wraps public website or wrap installation services, which are covered by the separate Vinylize Wraps Privacy Policy.

Questions about this policy may be sent to VinylizeWraps@hotmail.com.

Information is collected and used only to:

• Create and authenticate user accounts.
• Provide core application features — quoting, scheduling, job tracking, inventory, and record keeping.
• Store and display the data a user has entered, to that user.
• Maintain security, prevent abuse, and diagnose technical problems.
• Respond to support requests.

Information is not used for advertising, profiling, or automated decision-making.

Data is stored in a managed cloud database and file storage with encryption in transit (HTTPS/TLS) and encryption at rest provided by the hosting platform. Access is restricted by per-account authentication and row-level access rules so that a user's records are accessible only to that user's account and to the operator of Vinylize Wraps where required for support or maintenance.

Uploaded photos and files are held in private storage and are not publicly listable; access is granted through short-lived signed links.

No system can be guaranteed to be perfectly secure, but reasonable administrative and technical safeguards are maintained.

The application relies on the following third-party providers, which process data solely to deliver the service:

• Supabase — database, authentication, and file storage.
• Cloudflare — application hosting and delivery.
• Resend — delivery of transactional email such as account and notification messages, where email features are used.

These providers are bound by their own security and privacy obligations and may store data outside of Canada. No other third parties receive application data.

Vinylize Wraps does not sell, rent, or trade personal information. Information is not shared with advertisers or data brokers. Disclosure occurs only with the user's direction, to the service providers listed above, or where required by law.

Account and business records are retained for as long as the account remains active, so the user keeps access to their own history. Records may be retained afterwards only where required for legal, tax, or accounting obligations. Server and error logs are retained on a short rolling basis.

On account deletion, associated records and uploaded files are deleted or irreversibly anonymized, other than anything a law requires be kept.

Users can view and edit most of their information directly in the application. For a copy of the data held about you, a correction, or a deletion request, email VinylizeWraps@hotmail.com from the address associated with the account. Requests are normally handled within 30 days.

To close an account, send a deletion request to VinylizeWraps@hotmail.com from the account email address. The account, its business records, customer entries, and uploaded files are removed from active systems, with residual backup copies expiring on the hosting provider's normal backup cycle. Deletion is permanent and cannot be reversed.

Vinylize Wrap Manager is a business tool intended for adults and is not directed at children.

This policy may be updated as the application changes. The version number and last-updated date at the top of this page will reflect any revision, and material changes will be communicated to account holders where practical.

Vinylize Wraps — Chilliwack, British Columbia, Canada.
Email: VinylizeWraps@hotmail.com